7days money back guarantee

we accept order cancel request within 7days after purchase. Refund will be issued straight away if the goods have not left our premises. If the goods are in transit we will refund you as soon as we receive the goods back.

Product Return & Refund

The goods must be returned with their original condition and packaging. Goods will only be accepted that are returned as new, i.e. have not been washed or used, with tags and labels still intact. If any of the above conditions are not met we reserve the right to return the goods to you at your expenses.

We will charge you $45 as administrative fee for this refund and minus the original shipping costs.

All customer need to pay for the postage cost back to our warehouse.

Please note we will not be responsible for returned items lost in the post back to us, so we suggest you use Special Delivery or Recorded post or some other method of insured post to safeguard yourself.

Non Refundable Goods

Because we discount most of our items – we cannot incur a lot of returns and restocking fees. Federal law prohibits the return of articles worn against the body for health and sanitary reasons.

Goods of an intimate nature are non refundable and non exchangeable once they have been opened, this includes hosiery, breast plate,mask, breast form, underwear, sex toys and bondage items and is in accordance with health and hygiene regulations.

Faulty Products

All products are inspected before dispatch, however in the unlikely event that your goods are faulty please return within 10 days. For those none silicone material products, we regret that we are unable to accept any faulty items back after this time.

Please return the item in a clean condition, in its original packaging, complete with any manuals and accessories. When returning faulty items please download and print a Merchandise return form which needs to be included in the returned parcel.

Merchandise Return Form download from here

If the item is faulty we will cover the cost of your return postage up to a value of $15 Parcels costing over $15 or posting from overseas please email us to obtain your personal reference number.